Shipping policy
DARKORA — Shipping Policy
Last Updated: August 29, 2026
At DARKORA, we aim to deliver your orders safely and on time. Please read the following shipping information before placing your order.
1. Order Processing
- Orders are usually processed within 3-7 business days after payment is confirmed.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation and tracking details where available.
2. Delivery Time
For orders within India:
- Standard Shipping: Approximately 3–7 business days after dispatch.
- Delivery times may vary depending on your location, courier service, weather, holidays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
DARKORA may offer free shipping on selected orders or promotional periods.
4. Tracking Your Order
Once your order is dispatched, you may receive a tracking number through your registered email address, phone number, or other contact method provided during checkout.
You can use the tracking information to check your order's delivery status.
5. Incorrect Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.
DARKORA is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
If you notice an error shortly after placing your order, contact us as soon as possible. We will try to assist, but we cannot guarantee that the address can be changed after the order has been dispatched.
6. Delayed or Lost Orders
If your order is delayed, please contact us with your order number and tracking information.
If a shipment is confirmed as lost by the courier, DARKORA will work with the courier to resolve the issue and determine the appropriate solution.
7. Damaged Packages
If your package arrives visibly damaged, please contact DARKORA as soon as possible and provide photographs of the package and product.
We will review the issue and assist you according to our return/replacement policy.